Privacy Policy

Last updated: [16 January 2026]

Landcare NT (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and store personal information when you visit our website landcarent.org.au (the “Website”) or contact us.

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

1. What personal information we collect

We may collect personal information that you choose to provide to us, such as:

• Your name
• Email address
• Phone number
• Organisation/business name (if provided)
• Any information you include in an enquiry or message
• Any other details you submit via forms or email

We may also collect limited technical information when you use the Website, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on the Website
• Approximate location (derived from IP address)
• Referring websites and links clicked (where available)
  
  

2. How we collect personal information

We collect personal information in a few ways, including when you:

• Submit a contact/enquiry form
• Email or call us
• Subscribe to updates (if available)
• Interact with embedded content (such as videos, maps, or social media)
• Browse the Website (via cookies and similar technologies)
  
  

3. Why we collect, use and hold personal information
We collect and use personal information to:

• Respond to enquiries and provide information you request
• Communicate with you about our services, programs, events or updates
• Improve the Website’s content, performance and user experience
• Maintain Website security and prevent misuse
• Meet legal and regulatory obligations

We do not sell personal information.

4. Disclosure of personal information

We may disclose personal information to trusted third parties where required to operate the Website or deliver services, such as:

• Website hosting and IT support providers
• Email and communications providers
• Analytics providers (e.g., website traffic measurement tools)
• Spam protection and security services (e.g., firewall, anti-spam, CAPTCHA)
• Professional advisers (e.g., legal/accounting) where necessary
• Government agencies or law enforcement where required by law
  
  

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

5. Cookies and analytics

The Website may use cookies and similar technologies to:

• Remember preferences and improve functionality
• Measure traffic and usage patterns
• Improve Website performance and content
  
  

You can manage cookies through your browser settings. Disabling cookies may affect how some parts of the Website function.

6. Embedded content and third-party links

The Website may include embedded content (for example, YouTube/Vimeo videos, Google Maps, social media feeds) or links to external websites.

Third-party services may collect data about your interaction with that content in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites.

 

7. Security and storage of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as necessary for the purposes described in this policy (or as required by law), and then we take reasonable steps to delete or de-identify it.

8. Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you.

To make a request or lodge a privacy complaint, please contact us using the details below. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.

10. Contact us

Landcare NT
Email: info@landcarent.org.au
Phone: 0476 516 631
Address: Address PO Box 499, Parap, NT 0804